Wildwood Sauna – Privacy Policy
Last Updated: 28/11/2025
Wildwood Sauna (“we”, “our”, “us”) is committed to protecting your personal information and complying with the New Zealand Privacy Act 2020. This Privacy Policy explains how we collect, use, store, share, and safeguard your personal information when you interact with us online or in person.
1. Information We Collect
We may collect personal information when you make a booking, contact us, or use our website, including:
Name
Email address
Phone number
Booking details (date, time, session type)
Payment information (processed securely by our payment provider)
Any health-related information you voluntarily provide to ensure your safety
We also automatically collect website usage data such as IP address, device type, and browsing behavior through cookies and analytics tools.
2. How We Use Your Information
We collect and use your personal information to:
Process and manage bookings
Confirm bookings and send service-related communications
Improve our services and website performance
Protect the safety of users during sauna sessions
Meet legal and regulatory requirements
3. Third-Party Service Providers
We use trusted third-party providers to support our services:
SimplyBook.me – Booking management and scheduling platform
Payment processors – Secure handling of payment information through Stripe
Google Analytics – Website performance and usage analysis
These providers may process your personal information in accordance with their own privacy policies.
We do not sell, rent, or trade your personal information.
4. Cookies & Analytics
Our website uses cookies and similar technologies to:
Improve site functionality and performance
Understand user behavior and traffic sources
You can manage or disable cookies in your browser settings; however, this may affect website functionality.
5. Data Storage & Security
We take reasonable physical, technical, and administrative measures to protect your information from loss, misuse, or unauthorised access. We retain personal data only as long as necessary for business, legal, or safety purposes.
6. Your Rights
Under the New Zealand Privacy Act, you have the right to:
Request access to the personal data we hold about you
Request correction of any inaccurate information
Request deletion of your data, subject to legal and operational requirements
To exercise your rights, please contact us using the details below.
7. Children’s Privacy
Wildwood Sauna does not knowingly collect or target personal information from individuals under the age of 18.
8. International Data Transfers
Some personal data processed by our service providers may be stored outside of New Zealand. We ensure such transfers comply with applicable privacy safeguards.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updated versions will be published on our website with a revised “Last Updated” date.
10. Contact Us
If you have questions about this Privacy Policy or your personal information, you can contact us:
Email: hello@wildwoodsauna.co.nz
Phone: +64 21 182 4054
Location: Te Anau, New Zealand
